Shipping Policy
Fast & Reliable Delivery Across the UK
SHIPPING
1st Class Tracked Insured - Usually dispatched the next working day, Tracking provided, signature required
SHIPPING POLICY
All of Mother Nature CBD Shipping Options are weight based.
We aim to get all orders placed before 3pm dispatched the same day (Monday-Friday), however this is not always possible. Only the available shipping options for your order will be shown at the checkout. You can select the cheapest, or your desired method from there.
The shipping cost will be multiplied accordingly for orders that require more than one service.
Please note, we cannot take responsibility for parcels that go missing under the Royal Mail Standard (untracked) service. No replacements or refunds will be provided in these cases.
Our orders are fulfilled using a variety of 3rd party couriers, depending on size, weight and destination. Unfortunately, on very rare occasions, the parcels can be subject to delays, damage or loss. Please get in touch with us as soon as possible regarding delivery issues, as we will not be notified until the situation is brought to our attention.
DELIVERY PARTNERS
Our delivery partners include Royal Mail, Hermes, DPD, DHL, and UK Mail.
In the unlikely event that you have not received the parcel, we would kindly ask you to wait 7 days from the estimated delivery date before contacting us. Courier services can occasionally experience some unexpected delays, which unfortunately we do not have any control over.
INTERNATIONAL SHIPPING
Europe includes every recognised European country, and ROW includes almost every country outside of this zone. Please note that international shipping duration is an estimate only, and it may vary from country to country. On some occasions, it may take longer than the estimated delivery time.
IMPORTANT INTERNATIONAL NOTICE
- • You will be responsible for All Taxes and Customs related costs in the destination country
- • We highly advise you to check the destination country's law relating to importing any products, such as import taxes, duties and compliance, before placing orders
- • Some products may require special licenses or permits to import
- • Mother Nature CBD won't be responsible for products rejected or confiscated by your local customs
CONTACT US
Please contact us with any questions or queries at info@mother-natures-cbd.co.uk
We are here 10am-5pm Mon-Fri
Factory / Production Address:
1 Newdyke Road, Kirkintilloch, Glasgow, Scotland, G66 2PU, United Kingdom